MAC Trailer
Leveraged MATS to Build a Nationwide Dealer Network and Scale Revenue
MAC Trailer Manufacturing, based in Alliance, Ohio, is an industry-leading manufacturer of heavy-duty commercial trailers, including dump, flatbed, pneumatic, and liquid tank models. Founded over three decades ago by Mike Conny, the company began as a modest fabrication operation with just a handful of employees. Today, MAC Trailer has scaled into a national manufacturing powerhouse with numerous manufacturing plants operating across Ohio, Montana, Oklahoma, and Texas. Crucial to this rapid expansion has been the company’s twenty-year participation in the Mid-America Trucking Show (MATS), which serves as the strategic foundation for its dealer network development and support, as well as a key resource for feedback to inform product innovation.
Mike Conny, Founder and President, MAC Trailer
Challenge:
For heavy-duty equipment manufacturers, developing a resilient, diverse national distribution model presents a monumental hurdle. MAC Trailer originally relied on direct sales, which limited their market reach and limited their ability to scale. To grow, the company needed to transition to a 100% dealership-distributed network, but identifying, vetting, and signing top-tier independent distributors across the United States required immense outbound sales resources. Furthermore, launching highly complex equipment across a national network requires a platform with national industry-targeted reach to generate immediate market awareness. Finally, because the corporate engineers who build the trailers do not physically operate them on the road, the company faced an operational knowledge gap regarding real-world equipment performance and end-user needs.
Solution:
MAC Trailer resolved these challenges challenges by making MATS a cornerstone of their marketing and product development. Instead of deploying sales teams to scout territories year-round, the company leveraged the massive, industry-targeted attendance at MATS to centralize its dealer acquisition efforts into a three-day window. To support their dealer partners, the company scaled its exhibit space size over the years from a single trailer to an expansive showcase displaying over a dozen units. The indoor exhibit space serves as a premium showroom to support dealer sales, and a realtime focus group to capture direct, unfiltered feedback from the end-users operating the equipment daily.
Results:
MAC Trailer’s long-term commitment to MATS has driven incredible results for the company. By using the event as their primary hub for finding dealer partners, they successfully expanded beyond 80 authorized dealerships across the United States, shifting from local direct sales to a massive nationwide network. This expansion in distribution fueled rapid company growth, taking their workforce from fewer than 10 people to nearly 1,500 employees, and increasing annual revenues over a quarter-billion dollars. Additionally, the show provides a reliable way to gather direct customer feedback, ensuring that future trailer designs are built exactly to the industry’s real-world needs.
Engineering a Nationwide Dealer Network
Shifting from direct sales to a nationwide dealer network requires a central hub. For MAC Trailer, MATS serves as the destination to find new partners, packing a year’s worth of nationwide scouting into a single weekend. Instead of spending months traveling across the country, their sales team lets the massive crowd at the show draw high-quality independent dealers straight to their booth.
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This setup is vital to the company’s growth. Steve Hallas noted the sheer volume of opportunities at the event, explaining, “We’re based on a dealer network, how we sell our product line, and you meet dealers at MATS. I’ve met ten today that… we’ve talked about how many areas that are open throughout our country to where they could sell our product line.”
Instead of relying on cold calls, MAC Trailer uses its impressive booth to attract potential distributors who recognize the brand’s scale. Bill McKenzie, President of Sales, confirmed how crucial this is, noting, “We can’t grow our company without our dealer network.” He explained that seeing the full equipment lineup completely changes how potential partners view the brand: “This allows people to come in and they say, ‘Wow, look at MAC Trailer. I didn’t realize that they were this big or that they have so many different products.’ And then some of the results we’ll get is they’ll call us and say, ‘hey, we’d like to look at maybe having a distribution relationship with MAC Trailer.’”
Equally important is how MAC Trailer uses the show to support its 80+ existing dealers. Since the company relies on these partners to drive sales, MATS acts as a premium, corporate-backed showroom that individual dealers can use as their own. Dealers from across North America invite their best customers to the MAC Trailer booth to see the full product line in a professional setting. Hallas emphasized this goal, stating, “We think it’s very important for our dealers to see a nice display of the product line we build and have to offer. A lot of their customers come to the event here, and we want to make them proud of what we have and what we display and how we display it.
The Ultimate Launchpad and Real-World Testing Ground
Rather than treating MATS as just another event on the calendar, MAC Trailer has historically used it as the driving deadline for their major engineering releases. They intentionally time their manufacturing schedules so their newest models are ready for the opening morning of the show. By saving their biggest reveals for the MATS floor, they’ve trained the market to anticipate their massive booth displays. Founder Mike Conny emphasized this strategy, stating that “introducing product is the most important milestone we use MATS for, like this combo trailer right here today, it’s another milestone for MAC trailer. We bring our new product every year to MATS, we always want to introduce our new product at MATS.”
This strategic launch cadence ensures their newest trailers don’t get stuck in development limbo; they go straight from the factory to active buyers. McKenzie reinforced how this speeds up their sales, noting that “every year if we have a new product, we like to unveil it here at the show.” Returning to the event acts as a massive stage to communicate what the brand can do. By moving innovations straight to a packed show floor, MAC Trailer bypasses typical corporate launch delays and gets deals moving immediately.
At the same time, MAC Trailer treats their time on the show floor as a giant focus group to capture real-world feedback straight from the end-user. Instead of relying on surveys or administrative red tape, leadership simply talks to the drivers who operate the equipment daily. Conny readily admitted the knowledge gap between building heavy-duty assets and using them in harsh field conditions, explaining that “we get a lot of ideas. People come through here, like truckers, that pull these trailers. We build the trailers, but we don’t pull them, we don’t operate them. So truckers will come through here, and they’ll tell us, why don’t you do this, why don’t you do that, and it really helps us make a better product. It’s the voice of the trucker.” They take this driver feedback straight back to the drawing board, ensuring every production run perfectly matches what the market actually needs.
Conclusion:
The long-term partnership between MAC Trailer Manufacturing and the Mid-America Trucking Show illustrates the immense value of physical presence in engineering a national brand. By leveraging MATS as a strategic hub to build a robust independent dealer network, establish an annual platform for product lifecycle launches, and capture the direct voice of the trucker for continuous product development, MAC Trailer successfully transformed its business from a local startup into a $300,000,000+ market leader. The compounding return on investment achieved over twenty years of participation proves that for an industrial manufacturing giant, the ultimate engine for long-term channel growth and technical authority remains rooted face-to-face on the show floor.
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